Contact
Get in touch.
Our team is based in the United States and answers real email from real people. Email is the fastest way to reach us during business hours.
Reach us
- Phone
- Phone support coming soon. For now, email is the fastest way to reach us.
- Hours
- Monday – Friday, 9:00 AM – 5:00 PM ET
- Mailing address
- InfraBeam LLC
30 N Gould Street, Suite R
Sheridan, WY 82801
United States
Filing a warranty claim?
For warranty claims, please include your order number plus a short description with photos or a brief video of the issue. This helps us resolve your case faster.
A note on what we can and can’t help with
InfraBeam is a personal-care wellness device, not a medical device. Our support team can answer questions about your order, the device itself, and our policies. We can’t answer medical questions or recommend specific medical use of the device. For anything related to a medical condition or concern, please speak with a qualified healthcare provider.
Send a message
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